SHIPPING POLICY
At Highline Performance our number one priority is delivering to you, our valued customer, the highest quality products in a timely manner at the best prices. Orders received before 1:00 p.m. CST Monday thru Friday are shipped the same day. The following shipping options are offered to you so you can get the parts and tires you need when you need them -- UPS Ground, 3 Day Select, 2nd Day Air, Next Day Air, Saturday Delivery or Freight Line.
WARRANTY DISCLAIMER PARTS
The products in this catalog are manufactured for off road use only. Each part is sold on an "as is basis". There is no warranty EXPRESSED or IMPLIED. No warranty or representation is made as to these products ability to protect user from injury or death. The user shall determine the suitability of these products and assume all risks and responsibility in connection with their use. Automobile racing is a dangerous activity and the user shall assume all risk and responsibility.
RETURN POLICY
When you need to return a product to Highline Performance, please follow these instructions so we can serve you better.
- Returns require a copy of the original invoice.
- No returns after 30 days.
- No returns on special order items.
- Returns must be unused and in condition to be sold as NEW.
- Call 1-360-856-2000 - Explain the reason for the return and get a Return Authorization Number.
- Ship item back prepaid and insured via UPS to:
Highline Performance
631 Sunset Park Dr
Sedro Woolley, WA 98284
- Repack return items carefully to avoid damage.
- Enclose a copy of the original invoice with the Return Authorization Number written on it, along with a note with the reason for the return and a daytime phone number in case we need to contact you.
- Highline Performance reserve the right to refuse any return items if returned items can not be sold as "New".
- Refunds do not include freight and are subject to a restocking fee.
PRIVACY POLICY
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
SECURITY POLICY
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Confidentiality
Upon request we provide site visitors with access to NO information that we have collected and that we maintain about them or any site users.
Visitor Information
We collect the e-mail addresses of those who provide their email to us, and the e-mail addresses of those who communicate with us via e-mail, information volunteered by the consumer, such as survey information and/or site registrations.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes.
For each visitor to our Web page, our Web server automatically recognizes no information regarding your e-mail address, but does recognize the IP address and browser information for tracking/marketing purposes. No visitor information is shared outside of Highline Performance.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events.
Cookies
We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site.
Placing Information
Information and/or images placed on this website by visitors of the website via the press releases, forum/messageboard, classifieds, or any other online forms is understood to be ‘G’ Rated. No explicit materials, such as slander, profanity, pornography, or sexual remarks are allowed to be placed. When a visitor uploads a photo, or press release on the website, the visitor agrees to have full rights to the added/uploaded material, and any photos found to be under copyright will be removed immediately. If information like this is placed on this website, user will be tracked via IP address and prosecuted to the full extent of the applicable law. Highline Performance and all advertising sponsors are not responsible for copyrighted materials uploaded by visitors or account holders.
By placing any content you agree that Highline Performance and its affiliates have full rights to use and recreate the content for any marketing purposes or growth of the website and company.
Content added to the website will become part of the proprietary system of Highline Performance. All content including, but not limited to, News, Photos, Videos, Staff/Contact, Merchandise, Schedule and Results, Driver Information, Links, Product Information, Track/Series information, Advertisers, and Points will be added to the Highline Performance database.
Content that is added to the Highline Performance network will not be sold to any third party.
Content added to the Highline Performance network will not have the option of being stripped out if you were to ever leave the services provided by Highline Performance.